Data & Insight Analyst
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £490 - £500/day (umbrella)
Studio) to track IVR drop-offs, triage completion, channel shift, and repeat contact rates. Web & Digital Analytics: Configure analytics (GA4/Plausible) across LocalGov Drupal forms and digital portals to identify user friction points and drop-off trends. ROI & Business Case Modelling: Translate operational data into cost-per-contact savings ...