2 of 2 Temporary ITSM Jobs in London

appraisal records. Provide clear, user-friendly guidance to help build user confidence and improve system engagement. Service Request Logging & Monitoring: Log all user support interactions in the organisation’s ITSM ticketing system. Track progress of requests to ensure they are resolved in line with service-level agreements (SLAs). Maintain accurate documentation of all issues, resolutions, and follow-up actions. … SuccessFactors, SAP S/4HANA). Understanding of business processes and service delivery. What You’ll Gain Direct experience supporting a major ERP implementation project. Practical skills in IT service management, system troubleshooting, and business administration. Exposure to digital HR and finance platforms in a live organisational environment. The opportunity to contribute meaningfully to a transformational change programme in a More ❯

platform design and configuration, including at least one full implementation within a global enterprise environment. Completion of at least six full ServiceNow product implementations, including a minimum of two ITSM and two ITOM deployments. Minimum of 10 years' experience in IT, with at least 7 years dedicated to ServiceNow platform engineering and development. At least 2 years' experience as a … A detail-oriented approach to troubleshooting and problem-solving. Relevant certifications in ServiceNow or related technologies are desirable. Skills required: ServiceNow Platform Expertise - Deep understanding of ServiceNow architecture, including ITSM, ITOM, CMDB, Discovery, and scoped applications. Solution Design & Configuration - Proven ability to design and configure base platform components in a greenfield environment. Technical Leadership - Strong capability to lead technical teams More ❯