3 of 3 Temporary ITSM Jobs in London

hands-on experience with AWS Connect and related AWS services (e.g., S3). Knowledge of IVR design, call routing, and telephony concepts. Proficiency with ITSM tools and structured incident management. 3+ years in IT support (Helpdesk/Desktop), plus 2+ years in Tier 2 or team-lead roles. Excellent communication ...

Azure Cloud Operations within complex environments. Strong skills in automation , DevOps , and Site Reliability Engineering (SRE) principles. Knowledge of GDS standards , compliance frameworks, and ITSM integration. Expertise in IaC (Bicep/Terraform) , scripting ( PowerShell/Python ), and observability tools. Commercial awareness and ability to manage cloud costs effectively . Solid ...

Able to make complex decisions and prioritise the teams’ workload todeliver improved outcomes in line with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required ...