AWS Connect Support Engineer
East London, London, United Kingdom
Eden Brown
Strong hands-on experience with AWS Connect and related AWS services (e.g., S3). Knowledge of IVR design, call routing, and telephony concepts. Proficiency with ITSM tools and structured incident management. 3+ years in IT support (Helpdesk/Desktop), plus 2+ years in Tier 2 or team-lead roles. Excellent communication skills and a customer-focused mindset. Eden Brown More ❯
Employment Type: Contract, Temporary
Salary: £500/day umbrella
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