I.T Helpdesk
- Hiring Organisation
- Hire Ground
- Location
- EC2M, Bishopsgate, Greater London, United Kingdom
- Employment Type
- Temporary
- Salary
- £19.25/hour
service standards and SLAs, communicate service interruptions and provide progress updates. Produce user guides, FAQs and technical documentation, and improve IT support processes. Systems & Infrastructure Administer user accounts, access permissions and Microsoft 365 services, including Exchange, Teams, SharePoint, Security and Endpoint Manager. Support and maintain servers, virtual environments …/Wi-Fi, network equipment, firewalls and web filtering. Monitor system performance, security alerts and backups, and assist with restores, disaster recovery and infrastructure maintenance. Maintain technical documentation and investigate system faults proactively. Hardware & Asset Management Set up, install, configure and maintain PCs, laptops, mobile devices, peripherals ...