Delivery Manager
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £500 - £550/day (umbrella)
delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations, and leave behind a modern, accessible … modern CCaaS platforms, AI/Conversational AI (chatbots/voicebots), and RPA integration techniques. Functional grasp of Resident Single Sign-On (SSO), Identity Management, CRM platforms, and API-led integration. 3. Governance, Standards & Data Expert knowledge of Scrum and Kanban methodologies, backlog management ...