2 of 2 Temporary Microsoft 365 Jobs in Merseyside

practice What We're Looking For: Previous experience in an IT support or technician role (preferably within a school or educational setting) Strong technical knowledge of Windows operating systems, Microsoft 365, and general network maintenance Excellent problem-solving and communication skills A proactive, organised approach with strong attention to detail A valid enhanced DBS (or willingness to … apply for one) Desirable (but not essential): Relevant IT qualification (e.g. CompTIA, Microsoft, or Level 3 IT Support) Experience with school MIS systems (e.g. SIMS, Arbor) Knowledge of safeguarding and data protection in an educational context Why Work Through Tradewind? Competitive daily pay rates, paid weekly via PAYE Liverpool's most recommended education agency, with over 700 5-star More ❯

Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint More ❯