1 of 1 Temporary Performance Metrics Jobs in the Midlands

for customers across all software platforms. Develop and implement strategies to improve operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performance metrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software … managing software support operations including customer related fields. Strong knowledge of the technology and telecoms industry. Exceptional leadership and team coordination skills. Exceptional customer service experience Ability to analyse performance data and implement improvements. Excellent communication and problem-solving abilities. Familiarity with software support tools and systems. A results-driven approach to achieving service excellence. Excellent leadership skills Hands More ❯