Power BI Developer - IT
- Hiring Organisation
- Alois Technologies Limited
- Location
- LN1, Lincoln, Lincolnshire, United Kingdom
- Employment Type
- Contract, Temporary
- Salary
- £400 - £500/day
from Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics Implements … governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure (Power Apps/Automate) and how it impacts data ...