Customer Hub Officer
- Hiring Organisation
- Opus People Solutions
- Location
- Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £14.36 per hour
circumstances, including exemptions, discounts and rateable value changes Supporting and handling customer telephone enquiries Managing cases efficiently, ensuring accurate resolution or escalation Accurately updating NEC systems including RBLive and Image (document management system) Setting up cases with all required information for specialist teams Promoting self-service options and digital … Highly organised with excellent attention to detail A strong communicator, both written and verbal Calm and professional under pressure Essential Requirements: Proven experience using NEC RBLive and NEC Image systems Why Join? This is a fantastic opportunity to gain valuable experience within a respected local authority, supporting vital ...