2 of 2 Temporary Problem Management Jobs in the North West

will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust solutions, and places customer satisfaction at the forefront. The position is primarily onsite … Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management ...

Technical Analyst – Identity & Access Management Location: UK-Hybrid (must be able to get into Sheffield) Role Type: Contract, Inside IR35 Specialism: Identity & Access Management/Production Support We're looking for an experienced Technical Analyst to join a major Identity & Access Management transformation programme within a large … ServiceNow and HR systems . Troubleshooting LDAP integrations and authentication technologies including Kerberos, NTLM, TLS and encryption . Supporting root-cause analysis and problem management for recurring incidents. Maintaining operational documentation, runbooks and known-error documentation. Supporting major incidents and outages when required. What we're looking ...