Helpdesk support engineer
Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Brook Street UK
Hybrid after training) Pay Rate: £13.33 per hour Contract: Temporary (initially 6 month contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our … phone, email, and online portal, logging all details in the CRM system Troubleshoot technical issues with, company software, Windows Servers, and related devices Escalate complex issues to Level 2 support or external resolver groups where appropriate Support field engineers by performing remote diagnostics and allocating incidents Maintain accurate asset and case records, ensuring all service levels are met More ❯
Employment Type: Temporary
Salary: £13.33 - £14.35 per hour
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