North Cumbria Integrated Care NHS Foundation Trust
to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, MicrosoftWindows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being methodical More ❯
procurement, support, and warranty issues. The following skills and experience will be essential for this role: Proven experience in a similar IT support or technician role. Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms. Experience with Active Directory, Group Policy, and Office 365 administration. Excellent troubleshooting and problem-solving skills. Have a full and clear More ❯
support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
successful candidate will have experience of supporting desktop and mobile technologies in the work place. You will have excellent problemsolving skills and an in-depth knowledge of computer architecture, windows operating systems, directory services and configuration management. Operating as part of a small team, you must be able to work without supervision and be able to demonstrate very good … with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management … Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering network and email user accounts Experience of supporting BigHand application Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and More ❯
software Managing workload across multiple projects, ensuring accuracy and quality Desirable Skills & Experience: Practical experience across both hardware and software Understanding of hardware configuration (servers, switches, routers) Knowledge of Windows OS (Windows 7–11, Server 2012–2022) Strong attention to detail, organisational skills, and self-motivation Comfortable with physical tasks and handling hardware on-site Ability to stay More ❯
software Managing workload across multiple projects, ensuring accuracy and quality Desirable Skills & Experience: Practical experience across both hardware and software Understanding of hardware configuration (servers, switches, routers) Knowledge of Windows OS (Windows 7–11, Server 2012–2022) Strong attention to detail, organisational skills, and self-motivation Comfortable with physical tasks and handling hardware on-site Ability to stay More ❯
