Customer Service Advisor - Out of Hours
- Hiring Organisation
- Manpower
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Temporary
- Salary
- Up to £16.11 per hour
Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week … logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request ...