Liverpool University Hospitals NHS Foundation Trust
appropriate to the grade as requested by the Technical Support Team Leader or Head of Service. Person Specification Qualifications Essential Employee of LAASP organisation Degree or equivalent experience Desirable ITIL Foundation MCSE (Microsoft Certified Systems Engineer) or equivalent experience Experience Essential Significant experience in an Technical Support 3 rd line support role Substantial experience of using Microsoft Office 365 applications More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯
Support and Supplier Management. You will take responsible for 3 x CSUs (Pathology, Womens and Childrens). You will be part of a high functioning team providing Service Operations (ITIL) to the Trust. You will work autonomously with your customers, users, other DIT teams, DIT service managers and supplier to maintain IT services and improve existing services. About us DIT … requirements of the role, the department and workflows and full person specification. Person Specification Other Criteria Essential IT skills Qualifications Essential Master degree or equivalent in IM&T Desirable ITIL foundation or understanding Skills and Behaviours Essential Experience of working in a team Desirable Problem solving Presentation Running meetings/incidents Experience Essential NHS Experience, IM&T Service, Support/ More ❯
