Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be responsible for: 2. leading our design community … for developing, providing, and supporting complex solutions within the HRA's portfolio of national information systems for health research. Main duties of the job The service and interaction design lead will: Demonstrate excellent communication skills, influencing across multiple groups of people including suppliers, external partners, and senior internal stakeholders, you will form a deep understanding of user and organisational needs. … Lead internal and external activities within the design specialism to develop and convey complex concepts. Engage with stakeholders to facilitate and foster collaborative approaches to prioritising service and interaction design requirements of users and partners. Lead a proactive approach to our alignment with the Government Service Standard and work with user centred design colleagues to constantly improve the design of More ❯
Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be responsible for: 2. leading our design community … for developing, providing, and supporting complex solutions within the HRA's portfolio of national information systems for health research. Main duties of the job The service and interaction design lead will: Demonstrate excellent communication skills, influencing across multiple groups of people including suppliers, external partners, and senior internal stakeholders, you will form a deep understanding of user and organisational needs. … Lead internal and external activities within the design specialism to develop and convey complex concepts. Engage with stakeholders to facilitate and foster collaborative approaches to prioritising service and interaction design requirements of users and partners. Lead a proactive approach to our alignment with the Government Service Standard and work with user centred design colleagues to constantly improve the design of More ❯
Great Sankey, Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Reed
Lead Income Analyst Location: Warrington (Hybrid - 3 days on-site, 2 days remote) Salary: £30.71 per hour via umbrella Job Type: Interim (12 months) We are seeking a Lead Income Analyst to join our team. Reporting to the Credit Performance and Insight Manager, you will lead a small team of analysts responsible for developing and maintaining a range of risk … involves working closely with the Cash Collections Insight Manager to develop and maintain insightful reporting, identifying collections opportunities, and understanding customer payment behaviour. Day-to-day of the role: Lead a team of analysts in the development and maintenance of risk scorecards. Collaborate with the Cash Collections Insight Manager to develop reports that provide insights into collections opportunities and customer More ❯