Support Service Desk Analyst
- Hiring Organisation
- Northampton General Hospital
- Location
- Northampton, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £27485.00 - £30162.00 a year
Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills and be comfortable building relationships with customers at all levels. You must be able to work under timescales and remain calm under pressure … undertaken so that it does not adversely impact the availability of business-critical systems. Person Specification Skills Essential Good verbal and written communication and presentation skills suitable for a range of audiences. Able to clearly manage priorities for self, staff and teams in order to meet targets Accurate ...