description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Person Specification Knowledge Requirements Essential Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level Knowledge of the Data Protection Act and issues around data confidentiality Extensive knowledge of clinical and business functions More ❯
supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. … For Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active Directory (on-premise More ❯
supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Support large-scale Windows 11 rollouts … including imaging, data migration, configuration, and post-deployment assistance. Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Handle … internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Strong technical support background within a professional IT environment Hands-on experience with Windows 11 deployment Proficiency with AD, Azure/Entra ID, M365, Teams, SharePoint Solid understanding of SCCM, Intune, and device management best practices Excellent communication and customer service skills Ability More ❯
