Temporary Customer Experience Jobs in Peterborough

2 of 2 Temporary Customer Experience Jobs in Peterborough

Service Desk Analyst

Peterborough, Cambridgeshire, England, United Kingdom
Adecco
Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their situations. Adhere to all policies and procedures to deliver compliant customer outcomes. Challenge … existing processes to enhance the customer experience and suggest improvements. Manage incidents for vulnerable customers, providing the most appropriate support. Record and resolve customer complaints effectively, striving for first-time resolution. Report any breaches of operational processes and policies. utilise various tools to maintain contact with customers, achieving favourable outcomes. Apply effective questioning techniques to understand customer … Strong multi-tasking abilities with great attention to detail. Who We're Looking For: We want enthusiastic individuals who are committed to delivering outstanding service. If you possess a customer-centric mindset, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The More ❯
Employment Type: Temporary
Salary: £13.35 per hour
Posted:

Spanish Speaking Service Desk Analyst

Peterborough, Cambridgeshire, England, United Kingdom
Adecco
Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their situations. Adhere to all policies and procedures to deliver compliant customer outcomes. Challenge … existing processes to enhance the customer experience and suggest improvements. Manage incidents for vulnerable customers, providing the most appropriate support. Record and resolve customer complaints effectively, striving for first-time resolution. Report any breaches of operational processes and policies. utilise various tools to maintain contact with customers, achieving favourable outcomes. Apply effective questioning techniques to understand customer … great attention to detail. Who We're Looking For: We want enthusiastic individuals who are committed to delivering outstanding service. If you are fluent in Spanish and possess a customer-centric mindset, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The More ❯
Employment Type: Temporary
Salary: £14.14 per hour
Posted:
Customer Experience
Peterborough
25th Percentile
£58,750
Median
£62,500
75th Percentile
£66,250