Service Desk Analyst- Days
Peterborough, Cambridgeshire, England, United Kingdom
Adecco
for first-contact resolutions. Incident Reporting : Report any operational breaches to maintain high standards. Customer Engagement : Use various tools to initiate and maintain effective contact with customers. Effective Problem Solving : utilise questioning techniques to identify issues and provide timely resolutions. Skills Required: A confident telephone manner that puts customers at ease Excellent verbal and written communication skills Ability More ❯
Employment Type: Temporary
Salary: £12.84 per hour
Posted: