ICT Officer - 1st Line Support
- Hiring Organisation
- Hays Business Support
- Location
- City, Edinburgh, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP 15 - 20 Hourly
support, ensuring users have the systems, equipment, and access required to work effectively. Your responsibilities will include: Providing first-line support for Microsoft 365, hardware, software, and general IT queries. Managing user accounts, permissions, and access requests within Microsoft 365. Troubleshooting and resolving technical issues across … device deployments. What you'll need to succeed Previous experience in an ICT Support, IT Support, or Service Desk role. Strong knowledge of Microsoft 365 administration and account management. Experience troubleshooting hardware, software, and user access issues. Knowledge of new starter and leaver processes, including device setup ...