3rd Line Support
- Hiring Organisation
- Reed
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £575 per day, Inc benefits
looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. … fully on-site due to the secure nature of the environment. What you’ll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management ...