2nd Line Support Financial Services Experience
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £220 - £275 per day
Ensure compliance with internal policies and regulatory standards Profile A successful 2nd Line Support should have: 5+ years' experience in IT support, ideally within asset management or regulated environments Hands-on hardware break/fix experience is essential Strong Windows OS and Microsoft Office troubleshooting skills Exposure … trading applications such as Bloomberg or Charles River Experience handling IT escalations and major incidents Familiarity with ITIL methodology Cloud technologies and vendor management experience ServiceNow proficiency (highly desirable) Basic networking knowledge (IP traffic, routing, firewalls) Understanding of GDPR and comms room infrastructure Strong problem-solving, communication, and documentation ...