Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers A fundamental understanding of ITSM, ITIL, or CMDB Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular More ❯
in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta More ❯
Security) Level 2: Sub-domains or categories (e.g., Servers, Databases, Middleware) Level 3: Specific technology components or standards (e.g., Windows Server, Oracle Database, Apache Kafka) Key Responsibilities: Utilise the CMDB as a core data source Produce TRM outputs in Visio format Review Lean IX IT Component Factsheet requirements to capture relevant information for upload Engage with technology owners to validate More ❯
service teams while being part of the CADM team. You are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Some Responsibilities include: You are responsible for performing CM activities (identification, control and planning, change, status accounting, audit). You are responsible for recording, controlling, maintaining and distributing the … product or more as the CADM focal point supported by CADM team members. You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state. You may be required to manage data in more than 1 environment. Essential Experience Required before applying Digitally Literate and proficient with MS Office Tools Previous More ❯