3 of 3 Temporary Conversational UI Jobs in the South East

data and stakeholder insight to shape priorities and deliver measurable outcomes. Working within a multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities … Experience delivering GOV.UK or other public-sector digital services. Familiarity with Government Digital Service (GDS) product management practices and service standards. Experience with conversational AI, chat platforms or generative AI-enabled services. Understanding of Large Language Models (LLMs) and AI-powered customer journeys. Familiarity with analytics platforms ...

systems or incremental product improvements. Instead, you'll be helping define how emerging AI capabilities are experienced by customers, creating intuitive interaction patterns, conversational journeys and new ways for users to engage with AI within a consumer mobile app. You'll thrive in this role if you enjoy … What You'll Be Doing Defining end-to-end AI-powered customer experiences within a consumer mobile application Designing intuitive interaction patterns for conversational and AI-driven experiences Exploring how customers discover, access and move between multiple AI capabilities and agents Creating prototypes and concepts to test ideas ...

optimise Dynamics 365 Omnichannel, Unified Routing, IVR and customer journey orchestration. Develop AI-powered customer experiences using Copilot Studio, virtual agents and conversational AI technologies. Design and implement integrations with Azure Communication Services, telephony platforms and enterprise applications. Define solution architecture, security models, integration patterns and non-functional … Communication Services Power Platform Customer Insights Azure Integration Services Unified Routing IVR and Voice Channel Design API and Integration Architecture AI, Automation and Conversational Experiences Solution Architecture and Technical Governance Ideal Candidate You will be an experienced Microsoft Business Applications professional with a strong background designing enterprise-scale ...