1 of 1 Temporary Enterprise Software Jobs in the South East

class support for the client platform, to ensure a positive customer experience. In this role you will: Log cases on the IT Service Desk and maintaining details of software/hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient … the use of the client platform by providing necessary advice and/or training. Skills & Experience: Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired. A good understanding of the client platform is an advantage Experience with using and troubleshooting SaaS applications Technical background and More ❯