Senior ICT Technician (Service Delivery)
- Hiring Organisation
- South Central Ambulance Service NHS Foundation Trust
- Location
- Bicester, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £38682.00 - £46580.00 a year
highly advantageous. As a successful applicant you will also have operational experience of working in an ICT operations environment at a ITIL Level 2 / 3 level within an infrastructure / technical team. The successful applicant will require, good communication and customer service skills. You must have … Personal Specification. Main duties of the job Incident and Problem Management o Provide support for IT issues, managing incidents and service requests.o Diagnose / Analyse, troubleshoot, and resolve complex hardware andsoftware, and issues in a timely manner, often providing the appropriatecourse of action where different options may exist.o Escalate ...