2 of 2 Temporary Incident Management Jobs in the South East

implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and … service models that ensure operational readiness for EPR deployment. This role will focus on ensuring the safe, coordinated transition to the shared EPR system by co-designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices … and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the design and execution of enabling activities for future IT service models within the EPR programme, ensuring alignment with operational readiness plans. Collaboration Across NHS TrustsWork closely with EPR teams and digital leads More ❯

infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence. Client Details This not-for-profit organisation. Description The IT Operations Manager will oversee the delivery of IT services and infrastructure, ensuring smooth operations and alignment … with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence. Manage and maintain IT infrastructure, ensuring optimal performance and reliability. Provide line management, support, and development. Oversee service delivery, including user support and incident management. Lead and support the organisation … support IT projects to enhance organisational efficiency. Provide regular reporting on IT performance and key metrics. Profile This successful IT Operations Manager should have: Proven experience in IT service management or operations within a professional environment. Proficiency in tools such as JIRA, Office 365, Azure, and cybersecurity platforms like Sophos Central (or similar). Proficiency in cyber and security More ❯