the helpdesk database and solutions library The successful Helpdesk Analyst will demonstrate: Degree or further education Well-developed experience in a similar environment in an IT Support role MCP MCSE or equivalent experience (desirable) A good working knowledge of Microsoft 365 (Teams, Word, Outlook, PowerPoint, Excel, Access, MS Project, Visio) Strong working knowledge of Active Directory, Azure, Softphones, VPN More ❯
or equivalent in computer science, Cyber security or a related field Desirable Technical accreditation in at least two or more of the following; MicrosoftCertifiedSystemsEngineer (MCSE), Cisco Certified Network Associate Security (CCNA Security), VMware VCP, ITIL Foundation Certificate, Evidence of continuing professional development Experience Essential Acquire a complete understanding of the trusts enterprise architecture including More ❯
Qualifications Essential Degree level qualification or equivalent in computing or related field. Technical accreditation in at least two or more of the following; MicrosoftCertifiedSystemsEngineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure More ❯
Qualifications Essential - Degree level qualification or equivalent in computing or related field. - Technical accreditation in at least one or more of the following; MicrosoftCertifiedSystemsEngineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). - ITIL Foundation Certificate Experience Essential - Advanced theoretical and specialist knowledge across two More ❯