2 of 2 Temporary SLA Jobs in the South East

end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and issues they may raise. You will identify and raise any recurring issues to relevant More ❯

all End User Devices, ensuring ICT EUD services are delivered within agreed Service Levels. ROLE RESPONSIBILITIES Provide technical/service EUD knowledge within agreed SLA's; fulfilling Service Requests in relation to end user devices. Ensure EUD Asset data is accurate and validated in line with SACM policy, ensure data More ❯