3 of 3 Temporary SLA Jobs in the South East

support analysts Deliver software changes, projects, and BAU enhancements Plan and manage workloads, timelines, and resource allocation Ensure effective application support, incident management, and SLA adherence Implement monitoring, performance tuning, and optimisation strategies Manage vendor relationships and ensure third-party support continuity Oversee application upgrades, patches, and maintenance with minimal ...

Intune, and Defender. lead on cyber security operations, including monitoring, incident response and MDR platforms. oversight of Microsoft server environments, 3rd line support operations, SLA performance, and escalation management. Applicants must have a relevant degree in Computer Science, Information Security, or a related field, and bring at least 5 years ...

within SLA. Client Details The company is a well-established organisation within the financial services sector. Description Resolve application incidents and service requests within SLA Develop deep understanding of applications, databases, and platforms Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor … Support production deployments, validation, and post-release activities Create and maintain runbooks and support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support ...