Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Network IT
to gather, refine, and prioritise requirements. Configure and optimise SAP SuccessFactors Employee Central Position Management , ensuring alignment across dependent modules. Consolidate and cleanse data to support solution implementation. Support useracceptancetesting, training, and communications to embed new processes. Produce clear documentation, process guides, and training materials. Provide short-term line management support to project team members. More ❯
Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios … and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and … with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
design decisions Translate business needs into functional and non-functional specifications Work closely with technical teams and external suppliers (e.g., The Access Group) to validate deliverables Support the configuration, testing, and rollout of Mosaic system changes Collaborate with data and reporting teams to ensure reporting needs are understood and met Maintain RAID (Risks, Assumptions, Issues, Dependencies) artefacts for assigned … Key Outputs Documented user stories, use cases, and configuration specs Updated business process maps and gap analyses Validated configuration requirements for Group Recording, CLC toolkit, and Family Help UAT scripts and support for testing coordination Contributions to highlight reports and post-implementation reviews Essential Skills and Experience Proven experience as a Business Analyst working on Mosaic or similar … certification Experience in local authority environments Behaviours & Attributes Collaborative and solutions-focused Able to manage multiple priorities under pressure Proactive in resolving gaps and issues Committed to inclusive and user-centred design Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). More ❯