2nd Line Support
- Hiring Organisation
- Reed Technology
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Temporary
- Salary
- Up to £226.66 per day
software issues, exceeding the scope of 1st line support. Mentor and support 1st line technicians, enhancing their skills and knowledge. Manage and maintain server environments, including Windows Server and virtualization technologies. Oversee and test backup systems and disaster contingency plans to ensure data integrity. … Grade 4 or above). Significant experience in 1st/2nd line technical support, preferably in an educational or SEN environment. Proficiency in Windows Server OS, virtualization technologies like VMware, and systems management tools such as SCCM or Intune. Strong understanding of network development ...