IT Support Officer
Cardiff, United Kingdom
Cardiff and Vale University Health Board
IT services, including satellite sites within the community. Being the first point of contact in D&HI for all staff across the organisation in the provision of an IT Service Desk. You should have proven experience in a Service Desk/phone support environment within a large organisation and able to troubleshoot and resolve various IT related issues … ensuring user calls are effectively documented, resolved to agreed standards and maintaining customer satisfaction levels. Deliver an efficient, friendly, effective and professional first line call logging/problem solving service. Main duties of the job The IT Service Desk manages more than 10,000 PCs & laptops spread over more than 50 locations in Cardiff and the Vale of … desirable for this post; English and/or Welsh speakers are equally welcome to apply. This post is fixed term for 9 months to meet the needs of the service About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. More ❯
Employment Type: Fixed-Term
Salary: £27898.00 - £30615.00 a year
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