1 of 1 Temporary 1st Line Support Jobs in the South West

Job summary We are seeking a motivated and proactive First Line eRoster Support Lead to join our Workforce Solutions Team. In this pivotal role, you will manage the team who are the first point of contact for our key users, ensuring that all queries and requests are responded to promptly, professionally, and to a high standard. … This is a fast-paced role, requiring you to support the team to manage and prioritise a high volume of support tickets, while maintaining excellent service standards. You will work closely with the Second Line Support Team to test, troubleshoot, and resolve system issues, while also supporting the development and implementation of … enhance stakeholder and user satisfaction. As a key member of the Workforce Solutions Team, you will contribute to the delivery of Workforce Systems & Data Projects, Intelligence, and System Support across the wider HR Digital Services function. Main duties of the job For more detail about the main duties of this role, please see the job description section below. More ❯