1 of 1 Temporary Customer Journey Map Jobs in the South West

Technical Programme Manager

Hiring Organisation
Michael Page Technology
Location
South West, England, United Kingdom
Employment Type
Temporary
Salary
Salary negotiable
looking for a technical programme manager to join their senior team. Description Process Mapping & Current-State Assessment Cost-to-Serve & Performance Analysis Customer Experience & Outcome Improvement Opportunity Identification & Solution Delivery Manage and track project progress across multiple work streams to ensure timely delivery. Coordinate with cross-functional teams … future reference. Profile A successful Technical Programme Manager should have: Hands on experience in technical programme delivery Strong expertise in process mapping and customer journey mapping Experience in reducing cost to serve, contact volumes/failure demand Strong analytical capability Confident in analysing operational data Strong ...