3 of 3 Temporary SLA Jobs in the South West

possible or where unable to assign call to the appropriate team. To deal with all calls received and ensure they are recorded and dealt with appropriately and within agreed SLA's Focus on supporting colleagues as the organisation migrates from a local Microsoft 365 email tenant to the NHS central tenant. About us We have a skilled and dedicated workforce More ❯

possible or where unable to assign call to the appropriate team. To deal with all calls received and ensure they are recorded and dealt with appropriately and within agreed SLA's About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We More ❯

support and development Fully support the coaches in call quality, identifying issues of development and address areas of ongoing concern Manage absence, attendance and performance in line with department SLA's/Targets and HR policy Cultivate an open and participative environment where individuals are encouraged to contribute Play a lead role in continuously improving our processes and making sure More ❯