1 of 1 Temporary Microsoft Jobs in Stevenage

access issues at first-line level Log, update and manage incidents and service requests in line with SLAs Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools Support device setup, onboarding and offboarding for new starters and leavers Assist with basic user access requests, password … Experience in a junior IT support or Service Desk role preferred Strong customer service skills and a helpful, approachable manner Good working knowledge of Microsoft 365 and Windows environments Familiarity with ITSM tools such as FreshDesk or ServiceNow Basic understanding of devices, applications and user access support Ability ...