First Line Support Analyst
- Hiring Organisation
- Manpower
- Location
- Stevenage, Hertfordshire, South East, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.71 - £13.45 per hour
queues and requests efficiently * Striving to meet quality targets such as First Time Fix Rate and average call duration What you'll bring: * Excellent communication skills with the ability to adapt to all levels of seniority * A passion for problem solving and delivering results * Strong computer skills, particularly … support roles is advantageous but not essential Skills we can't do without: * Demonstrable skills in MS Office applications * Outstanding listening and interpersonal skills * Ability to build rapport quickly and handle challenging situations professionally * Methodical, disciplined, and organised approach to work * Self-motivated with a drive ...