2 of 2 Temporary Customer Service Jobs in Suffolk

large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys … technology rollout projects Escalate complex incidents where required and work closely with specialist teams Maintain accurate asset management and support documentation Deliver excellent customer service, keeping users informed throughout the resolution process Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint Support or EUC Support role ...

Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service. Key responsibilities include: Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices Supporting device rollouts, refresh programmes and new starter equipment … requests Maintaining accurate asset records and inventory databases Logging, tracking and resolving IT incidents and service requests Supporting users with device setup and troubleshooting Managing stock levels of hardware and peripherals Updating service management and asset tracking systems Providing guidance and training to end users on devices ...