4 of 4 Temporary ITIL Jobs in the Thames Valley

teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments Cloud or enterprise infrastructure Innovation ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

users with exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working experience within a service desk or technical environment is a must. Excellent written and oral communication skills with ...