ITIL Problem Manager
- Hiring Organisation
- Network IT
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Temporary
- Salary
- £450 - £700/day
week in Milton Keynes SC Cleared The Problem Manager is responsible for proactively identifying, managing and investigating problems arising from multiple sources, including the Service Desk, technical resolver teams and Event Management.The primary objective is to identify and eliminate underlying root causes, preventing recurrence and continually improving the reliability … stability and performance of IT products and services.Working collaboratively with technical teams, including Infrastructure, Application Engineering and Major Incident Management, you will lead and drive complex technical investigations through to resolution. You must be able to translate complex technical findings into clear, accurate recommendations and communicate effectively with stakeholders ...