delivery and generate reports What You'll Need: Experience in facilities/helpdesk or coordination role Strong communication and admin skills Proficient in MS Office and FM systems (e.g., CAFM) Organised, detail-oriented, and a team player SECURITY CHECKS (INCL. DBS) WILL NEED TO BE MADE TO OBTAIN SUCCESSFUL JOB OFFER. If the role sounds of interest to you, please More ❯
marketing. · Creative and strategic thinker with the ability to transform technical concepts into clear and attractive propositions. · Tech-savvy with familiarity in FM-related platforms, asset data tools, or CAFM systems (desirable). What You'll Bring · Commercial mindset with a strong analytical approach to risk and pricing. · Ability to lead on technical solutioning while aligning with broader business goals. More ❯
now! Your new company You will be working in a high profile London Prison and be expected to carry out the following duties: Your new role Operating Planet FM (CAFM system) Print Work orders from Planet FM Close PPMs and work orders on Planet FM Make and receive telephone queries File all relevant paper work once completed Archive paperwork Photocopying More ❯
Wandsworth, London, United Kingdom Hybrid / WFH Options
Adecco
Predominantly remote - 1 day per week onsite from Wandsworth Town Hall - normally a Tuesday Description Job Purpose Provides a professional customer-centric Helpdesk to SSA customers, using the Concerto CAFM to receipt and process email and telephone requests for FM support. Provide high quality customer service and maintain high levels of customer satisfaction by owning, prioritising, allocating and processing the … support from receipt to completion. Providing the customer with a Task Reference and regular progress updates until the request/Task has been satisfactorily completed and closed. Update the CAFM system to show Task progress and closure. Specific Duties and Responsibilities Staff and manage the FM Helpdesk from (Apply online only) Monday to Friday - This will be on a rota … of shifts. Shift 1 = 8.00am to 4.00pm and Shift 2 = 9.30am to 5.30pm Receive and record Customer requests by email and/or telephone in the Concerto CAFM System. Working closely with FM Helpdesk and FM Team(s) to monitor FM service delivery performance and ensure high standards of quality, customer service and customer satisfaction Allocate each request with a More ❯
