Telephony Support Analyst
Torquay, United Kingdom
Torbay and South Devon NHS Foundation Trust
telephone system, and mobile phones. A primary focus of this position will be providing second-line support to end-users for various hardware and software issues, from fixing telephone handsets to supporting Cisco Jabber and mobile SIM cards. Working within a small and supportive team, you will have the opportunity to take the lead on telephony projects, contribute to the … Netcall CX and Netcall Converse cloud platforms, Netcall Voice Operator System, and various pager systems. The post holder's responsibilities will involve the replacement and repair of faulty telephone handsets and providing second-line support for hardware fixes and system software like Cisco Jabber. A key part of the role will be diagnosing and fixing complex faults, recommending appropriate solutions More ❯
Employment Type: Fixed-Term
Salary: £26530.00 - £29114.00 a year
Posted: