Hemel Hempstead, Hertfordshire, United Kingdom Hybrid/Remote Options
BAM UK & Ireland
and reassign them via agreed escalation paths as required. • Supporting JVs that are utilising BAM UK& I services. • Poly Video Conferencing via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid/Remote Options
Fieldfisher
patching policy and scheduling of changes. Manage and maintain Windows server environment Troubleshoot and fix Server system application-related issues, recording all troubleshooting steps and information in the ITServiceManagement tool. Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services. Providing advanced technical support to other department teams Ensure all systems and services More ❯
share resources, manage programmes, and build communities beyond IT restrictions. Main duties of the job Responsible for case logging and call handling incident, change and service requests via an ITSM Toolset. Contributes to knowledge management, expected to publish internal and external information and guidance, specific to the service offerings. Responsible for attending incident management calls with various stakeholders from incident More ❯
of Microsoft Windows 10/11 Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of ITSM tools. Desirable Previous experience of working with DICOM, HL7 and PACS/RIS systems is desirable, but not essential. Disclosure and Barring Service Check This post is subject to the More ❯
banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent leadership, communication, and stakeholder management skills. Understanding of regulatory and compliance standards relevant to More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and validate that everything is working … to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of ITservice operations, servicemanagement, infrastructure, applications More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of IT to provide expert advice and support. Build and maintain More ❯
Digital Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within ITServiceManagement portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for More ❯
Digital Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within ITServiceManagement portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for More ❯
Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
Health Research Authority
Digital Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within ITServiceManagement portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for More ❯
Digital Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within ITServiceManagement portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for More ❯
Advanced theoretical and specialist knowledge across several information technology platforms; Server Virtualisation, Desktop Virtualisation, Data Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware. Significant experience of ITServiceManagement, Incident Management, Problem Management, ChangeManagement, Performance Management & Availability Management. Significant Experience of ServiceManagement of 3rd party contracts. Proven effective team leadership, professional experience of staff management. Significant experience More ❯
/Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We Offer Opportunity to work in a dynamic More ❯
specialist knowledge across one or more information technology platforms; Server Virtualisation, Desktop Virtualisation, Data & Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware. Significant experience of ITServiceManagement, Incident Management, Problem Management, Change Management, Performance Management & Availability Management. Significant experience in leading technical problems to resolution, including team management and external suppliers. Significant experience in project delivery More ❯
Required: Purple What You’ll Be Doing: Supporting and maintaining Active Directory Domain Services in a secure environment Responding to escalations from 2nd Line checks and managing incidents via ITSM tooling Monitoring systems using SCOM and SCCM Collaborating with Engineering and Architecture teams on new releases and readiness assessments Creating and maintaining documentation (e.g. work instructions, patching schedules) Travelling to More ❯
on this exciting role, please refer to the attached job description. We look forward to your application! Person Specification Experience Essential Extensive previous experience of working in an ITservicemanagement environment IT Department Background either Desktop support/deployment or Service Desk Support. Desirable NHS experience Qualifications Essential Comptia + or equivalent Computer Science degree qualification or equivalent level More ❯
about this varied and rewarding role, please see attached job description. We look forward to your application. Person Specification Experience Essential Extensive previous experience of working in an ITservicemanagement environment IT Department Background either Desktop support/deployment or Service Desk Support. Desirable NHS experience Qualifications Essential Comptia + or equivalent Computer Science degree qualification or equivalent level More ❯
or equivalent level of knowledge and expertise gained through experience. CCENT qualification or equivalent knowledge of Cisco systems Desirable Pass Experience Essential Significant experience of working in an ITservicemanagement environment Skills Essential UK Driving License Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will More ❯
Integration literacy (APIs/middleware), data quality mindset and documentation discipline; ways of working aligned to ITIL v4 and PMO governance. Excellent stakeholder communication; experience with ITServiceManagement (ITSM) tools (e.g., ServiceNow) and Agile/Scrum or PRINCE2. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the More ❯
Integration literacy (APIs/middleware), data quality mindset and documentation discipline; ways of working aligned to ITIL v4 and PMO governance. Excellent stakeholder communication; experience with ITServiceManagement (ITSM) tools (e.g., ServiceNow) and Agile/Scrum or PRINCE2. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
customer support and perform service desk incident management. • Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. • Actively use ITServiceManagement (ITSM) software and asset tracking applications. • Provide troubleshooting services for desktops, laptops, printers, and software. • Evaluate new software and hardware solutions. Install and test new software. • Inventory all software and hardware More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
Business Change Analyst - ITSM Transition - ServiceNow - Stevenage/Hybrid working Pay is £450 per day - Inside IR35 - through an umbrella company Start 11th of November or within a few days is essential Skills & Experience:* Experience in supporting change management within technical programmes (e.g., IT transitions of ITSM/ServiceNow).* Strong communication skills with the ability to create engaging content More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
Adecco
Adecco are pleased to be recruiting for a IT Project Manager to work within the South Yorkshire Police Force Location: Sheffield Contract Type: Temporary Hourly Rate: £18.99 per hour End Date: until at least the end of March 2026 Working More ❯
We are looking for an experienced PMO Lead - with a vast amount of ITSM experience (ServiceNow preferred)."Looking for an experienced hands-on professional to support the running the Programme Office for MSP TransitionBased in Stevenage (Hertfordshire).* Master schedule management (across 5 workstreams)* Pro-active Dependencies and Risk Management* Steering Packs, Reporting and Design Authority Pack preparation and More ❯
You’ll Be Doing: Supporting and maintaining physical and virtual network infrastructure Managing PKI certificates and distributing firmware/security updates Responding to escalations from 2nd Line checks using ITSM tooling Collaborating with design and engineering teams on new releases Monitoring systems via SolarWinds and maintaining documentation (e.g. patching schedules, work instructions) What You’ll Bring: Essential Skills: Hands-on … Cisco Firepower) Familiarity with Cisco and Juniper network devices (IOS, NXOS, FXOS, JUNOS) Knowledge of network authentication (e.g. Cisco ISE) Experience with event management tooling (e.g. SolarWinds) Exposure to ITSM processes and cloud platforms (e.g. vCenter – user level) This is a brilliant opportunity to work in a secure, fast-paced environment where your expertise will directly impact service delivery. If More ❯