2 of 2 Temporary Knowledge Management Jobs in the UK

Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working in Agile/product-based delivery models. A pragmatic, can-do, hands-on style. Role Summary … Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end-to-end customer and user experience across IT Service Management services delivered through ServiceNow. The role ensures ITSM processes, journeys and digital touchpoints are designed around user needs, driving adoption, satisfaction, and measurable business ...

enforcement agencies detect illicit activity, manage risk, and comply with anti-money laundering (AML) regulations Role Overview Support day-to-day bid management and customer due diligence operations. Coordinate multi-stakeholder inputs to deliver high-quality, submission-ready bid and DD responses. Draft and compile responses using approved content … quality assurance checks on all deliverables: Accuracy and consistency, Formatting and presentation, No unsupported claims, Correct references and clean exports. Maintain and improve knowledge management hygiene: Upload new and updated Q&A content, Tag and organise responses, Improve clarity and consistency under guidance. Required Skills and Experience Strong ...