3 of 3 Temporary Microsoft Copilot Jobs in the UK

Microsoft Purview Specialist Salary: £53,000 - £60,000 per annum Hours: 35 hours per week Contract: 12 Month Fixed Term Contract Location: Hybrid (Office: West Bromwich) We are looking for a highly skilled Microsoft Purview Specialist to focus on the hands-on delivery and technical configuration … acting as a subject matter expert to our internal Compliance Team. You will assist them in moving from manual processes to automated workflows within Microsoft Purview, providing the technical expertise and documentation they need to be successful in their roles. What the role will look like: Technical Implementation ...

Configure and optimise Dynamics 365 Omnichannel for voice, chat, and messaging Design case routing, queues, work streams, and agent experiences Build Copilot Studio agents & IVR bots with conditional logic, speech recognition, and fallback handling Integrate Azure Communication Services (ACS) with Dynamics 365 and Omnichannel voice Develop Power Automate flows … with Dynamics 365 Customer Service/Omnichannel Strong knowledge of contact centre telephony concepts: IVR, call routing, queues, DTMF, failover Hands-on experience with Copilot Studio agent design and voice-enabled bots Solid understanding of ACS fundamentals and integration with D365 Experience with Power Automate, Dataverse, and event-driven ...

/Contact Centre solutions Build and optimise Omnichannel experiences (voice, chat, messaging) Develop and manage call flows, IVR menus, queues, and routing logic Implement Copilot Studio bots and IVR agents , including conversation design and logic Integrate Azure Communication Services (ACS) with Dynamics 365 and Omnichannel voice Develop Power Automate … experience delivering Dynamics 365 Contact Centre/Customer Service solutions Strong understanding of Omnichannel configuration and telephony/IVR concepts Hands-on experience with Copilot Studio (agents, bots, IVR design) Experience integrating Azure Communication Services (ACS) with Dynamics 365 Strong knowledge of Power Automate and event-driven workflows Experience ...