problems within the EUC Team support queue. Providing 2nd and 3rd line support for systems and services supported by the EUC Team. Manage the environment via a combination of proactivemonitoring, health-checks, and risk assessments to ensure the security, resilience, stability, and consistency of the business as usual environment. Working closely with the change teams as subject More ❯
Trust solutions. Including, but not limited to, application deployment platforms, web servers, database servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing;• Proactivemonitoring and management of the warranted environment in order to ensure high availability to the required standard (99.99%);• Delivery of suitable reporting mechanisms, such that the organisation can … be assured of the system meeting the agreed high availability and performance requirements;• Manage that reporting and monitoring actively in order to analyse root causes for problems and to implement plans to remediate them;• Implementation of warranted environment upgrades to an agreed standard;• Managing the migration and troubleshooting of application builds across Trust environments;• Implementation of software/hardware More ❯
