Unified Desktop Windows 11 Engineer
- Hiring Organisation
- Mid and South Essex NHS Foundation Trust
- Location
- Southend, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £31049.00 a year
Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM … accordance with agreed SLAs. Investigate, test, and resolve issues related to applications, hardware, and operating systems. This includes identifying the impact of service issues on Trust operations and escalating appropriately, following the Trust's defined escalation policies. Participate in all aspects of Windows operating system readiness and upgrades ...