ServiceManager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯
Job summary A dynamic and pivotal role has arisen within our Digital Team to lead and develop a talented service desk team to assist with the implementation of the new Electronic Patient Record (EPR) system . This will be an ideal opportunity to shape our service delivery and … make a real impact on user experience. The role is expected to work across all the stages of the ITIL Service Lifecycle involving Service Design, Service Transition, Service Operation, and Continual Service Improvement. Main duties of the job Main duties will be: o Delivery of … a customer focused Digital Service Desk for all service users o Manage a team of IT Engineers and Service Desk agents including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso Continual serviceMore ❯
University College London Hospitals NHS Foundation Trust
Job summary The Pathology Digital ServiceManager will play a key role in supporting the launch and operationalising of digital pathology within the University College London (UCH) and Queen Square (QS) pathology departments. The digital pathology programme involves pathologists moving from reporting via a glass slide and … and performance management, and leadership of change management to achieve improvement in process and patient outcomes. Main duties of the job The Pathology Digital ServiceManager will play a key role in supporting the launch and operationalising of digital pathology within the University College London (UCH) and … demonstrate knowledge of current thinking and policy affecting health and public sector. A commitment to promoting equality and diversity in the workplace and in service delivery and development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯
Technical Services Commercial Manager 12 month Fixed Term Contract, Strong chance of Permanent after Overview Are you a commercially astute professional with a deep understanding of technical facilities management? We're looking for a Technical Services Commercial Manager to help shape and drive scalable, data-informed … Responsibilities Develop and implement a scalable and consistent pricing/resourcing strategy for technical FM services, with a focus on asset management. Translate technical service offerings into compelling marketing and bid collateral that inspire client confidence and support business growth. Collaborate closely with technical SMEs, bid teams, procurement, and … while aligning with broader business goals. Experience developing branded materials or inputting into marketing strategies for technical services. A passion for innovation in engineering service delivery and customer engagement. What s on Offer A high-impact role at the centre of technical FM and commercial development. The chance to More ❯
Technical Services Commercial Manager – 12 month Fixed Term Contract, Strong chance of Permanent after Overview Are you a commercially astute professional with a deep understanding of technical facilities management? We're looking for a Technical Services Commercial Manager to help shape and drive scalable, data-informed … Responsibilities · Develop and implement a scalable and consistent pricing/resourcing strategy for technical FM services, with a focus on asset management. · Translate technical service offerings into compelling marketing and bid collateral that inspire client confidence and support business growth. · Collaborate closely with technical SMEs, bid teams, procurement, and … while aligning with broader business goals. · Experience developing branded materials or inputting into marketing strategies for technical services. · A passion for innovation in engineering service delivery and customer engagement. What's on Offer · A high-impact role at the centre of technical FM and commercial development. · The chance to More ❯
Technical Services Commercial Manager – 12 month Fixed Term Contract, Strong chance of Permanent after Overview Are you a commercially astute professional with a deep understanding of technical facilities management? We're looking for a Technical Services Commercial Manager to help shape and drive scalable, data-informed … Responsibilities · Develop and implement a scalable and consistent pricing/resourcing strategy for technical FM services, with a focus on asset management. · Translate technical service offerings into compelling marketing and bid collateral that inspire client confidence and support business growth. · Collaborate closely with technical SMEs, bid teams, procurement, and … while aligning with broader business goals. · Experience developing branded materials or inputting into marketing strategies for technical services. · A passion for innovation in engineering service delivery and customer engagement. What’s on Offer · A high-impact role at the centre of technical FM and commercial development. · The chance to More ❯