experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and processes Active Directory management/administration Desirable Cisco CCST/CCNA Experience Essential Working knowledge of Microsoft desktop operating systems and associated applications to deal with 2nd/3rd line user queries/resolutions Knowledge of how to build, configure, administer More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Reed Technology
incident management processes Skills & Experience Experience in network support or engineering roles Strong understanding of TCP/IP, VLANs, routing protocols, and network diagnostics Experience with Cisco networking equipment (CCNA-level knowledge) Exposure to Palo Alto firewalls and/or Cisco ISE to implement wired and wireless network access control and micro segmentation. Familiarity with NAC solutions and enterprise networkMore ❯
Birmingham, West Midlands, England, United Kingdom
Reed Talent Solutions
with internal and external third parties Keep documentation accurate and up to date What You’ll Bring Previous experience in a 1st line support Knowledge of: Routing & Switching (ideally CCNA-level) Strong communication and problem-solving skills A proactive, "right first time" mindset Contract Details Type: Temporary Rate: £15 per hour Location: Fully on-site in Birmingham Shift Pattern More ❯
