will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research More ❯
and policy Microsoft 365 Features, User objects, licensing and general policy Systems Management toolsets to ensure the appropriate operation of the aforementioned devices\systems End user application presentation Printing Citrix endpoints and close links to Gold image management function The post holder will be expected to provide specialist advice across the range of Digital services, and where applicable, work … Desirable Support for EUC and application environments specifically including: (all versions specified or later) Office SAAS Services | WSUS| AD Management and GP | File Services | Printing (local and MFD)| MSTeams| Citrix | SCCM | Intune | Audio Visual Solutions Personal Qualities Essential Be comfortable working with all levels of organisation. Good interpersonal skills Self-starter, ability to work comfortably within resource constraints and More ❯
